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FAQ

What is the difference between cross and straight cut?

A Straight-Cut Shredder produces literally long 'strips' cut vertically. A Cross-Cut cuts the paper in both directions - horizontally and vertically, producing 'chips'.

What are the benefits of using Cross-Cut shredders?

Cross-Cut is ideal when higher security is required. It reduces more waste, bulking down by at least 70%.

What are the benefits of using Straight-Cut shredders?

Straight-Cut offers faster speed and is suitable for lower security documents

Why is my shredder not shredding as many sheets as it says in the manual?

Lubricating oil must be used regularly to keep the shredder head lubricated.

What does security level mean?

Din level an industry standard that determines the size of paper cut and the security level each shredder offers.

How do I clear normal paper jams?

Continuously reverse and forward until the paper has cleared through.

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